Terms of Service
These terms apply when you use royaltruckrepairpa.com, send us a request or message, or use software we operate. Repair work itself is also governed by the work order or invoice you sign at the shop — if the two ever disagree, the signed work order wins.
Contents
- Accepting these terms
- Who we are
- Using the website
- Bookings are requests
- Prices and estimates
- Roadside assistance
- Parts and reservations
- Messages, calls and texts
- Job applications
- Our software
- Acceptable use
- Our content
- Third-party links
- Warranty and disclaimers
- Limitation of liability
- Governing law
- Changes
- Contact
1. Accepting these terms
By using our website, submitting a form, messaging us, or using software we provide, you agree to these terms. If you are doing so for a company, you confirm you are allowed to act for it. If you do not agree, please do not use the site — call us instead.
2. Who we are
Royal Truck Repair Inc., 9883 Old US Highway 22, Breinigsville, PA 18031, United States. Phone (610) 841-2521, email info@royaltruckrepairpa.com. We also trade as Royal Truck Repair & Tire Center.
3. Using the website
The site is provided for information and to let you contact us. We work to keep service details, hours and prices accurate, but content can go out of date and errors happen. Nothing on the site is a binding offer.
4. Bookings are requests, not confirmed appointments
Submitting the booking form sends us a request. Your appointment exists only once we confirm it by phone, text or email. Please do not drive to the shop assuming a slot is held for you until you have heard back from us.
5. Prices and estimates
Prices shown on the site — labour rates, tyre and parts pricing, packages — are indicative and can change without notice. Any estimate we give before seeing the vehicle is exactly that: an estimate. The real figure depends on what we find on inspection, what parts are available, and what you approve. We will not carry out work beyond what you have authorised without asking you first.
6. Roadside assistance
Roadside requests are dispatched as quickly as we can, but we do not guarantee a response time and we may be unable to attend at all — because of distance, weather, workload, or the nature of the breakdown. Roadside service is not an emergency service.
If anyone is hurt or in danger, call 911 first. Get yourself and your vehicle to a safe position before doing anything else. We are not responsible for what happens while you wait.
If you share your location with us, you are asking us to use it to find you. See our Privacy Policy for how that works.
7. Parts and reservations
Reserving a part through the site is a request to hold it — not a purchase, and no payment is taken. We will confirm availability and price, and stock can sell before we reach you. Parts are described as accurately as we can, including whether they are new, used, remanufactured or aftermarket. We will never present a used or aftermarket part as new OEM.
8. Messages, calls and texts
- Calls are recorded. You hear an announcement before connection. If you do not want to be recorded, use email or messaging.
- Automated assistants may reply to Instagram, Facebook and website chat messages. They identify themselves. Ask for a person and you will get one.
- Reminder texts are sent only if you ticked the box asking for them. Message and data rates may apply; reply STOP to end them.
- Do not send us payment card numbers, security codes, or other sensitive details by message or on a recorded call. Ask us for a secure payment method instead.
9. Job applications
Applying through the site does not create an offer, an interview commitment, or an employment relationship. Information you provide is used to assess your application. Please give accurate information — we verify licences and certifications.
10. Our software
We operate internal software, including Royal Stock, our inventory system, and its connection to QuickBooks Online. These tools are for authorised Royal Truck Repair staff only, by invitation, and are not offered to the public.
If you are given access:
- Your account is yours alone — do not share your password. Every action is logged under your name.
- Use it only for Royal Truck Repair business, and only within the permissions you have been given.
- Do not copy, export or take company or customer data outside the business.
- Access ends when your role does, and we may withdraw it at any time.
- The software is provided as-is for internal use, with no warranty.
Where our software connects to a third-party account such as QuickBooks, the connection is made by an authorised administrator and can be disconnected at any time from within the app. Our QuickBooks connection reads accounting data in order to keep stock levels accurate.
11. Acceptable use
Please do not: submit false or someone else’s details; send abusive, threatening or unlawful content; attempt to break into, overload, scrape or probe our systems; or use our forms to send bulk or automated submissions. We may refuse service and block access for any of these.
12. Our content
The text, photographs, video, logos and design of this site belong to Royal Truck Repair Inc. or our licensors. You may view and print pages for your own use. You may not copy our branding or republish our content commercially without written permission. Manufacturer and brand names are the property of their owners and appear only to describe what we sell and service.
13. Third-party links
We link to other companies — for example financing partners. Those are separate businesses with their own terms and privacy practices, and we are not responsible for them. Read their terms before you commit to anything.
14. Warranty and disclaimers
Warranty on repairs and parts is what is stated on your work order or invoice, plus any manufacturer warranty on the part itself. Warranty does not cover abuse, accident damage, neglected maintenance, unauthorised modification, or work done elsewhere.
The website and any software are provided “as is”, without warranties of any kind to the extent the law allows. We do not warrant that the site will be uninterrupted or error-free. Nothing here limits your rights under Pennsylvania consumer law, or our liability for death, personal injury or fraud caused by us.
15. Limitation of liability
To the fullest extent permitted by law, Royal Truck Repair Inc. is not liable for indirect or consequential losses — including lost loads, lost profit, downtime or missed delivery windows — arising from your use of the site or from delays in service. Our total liability arising out of any particular repair is limited to the amount you paid us for that repair.
16. Governing law
These terms are governed by the laws of the Commonwealth of Pennsylvania, United States. Any dispute will be handled by the state or federal courts serving Lehigh County, Pennsylvania, and you agree to that venue.
17. Changes
We may update these terms; the date at the top shows when. Continuing to use the site after a change means you accept the updated terms.
18. Contact
Royal Truck Repair Inc.
9883 Old US Highway 22, Breinigsville, PA 18031
info@royaltruckrepairpa.com
(610) 841-2521
See also our Privacy Policy.